Smart Content:

Fusing documents, AI & humans
to multiply productivity

"If only your organization knew, what your organization knows"

Imagine the full power of your company's knowledge at your fingertips.

Archives used to simply store documents for retrieval when needed. But today, enterprise content – and the knowledge locked inside it - can be transformed into a source of competitive advantage. Smart Content fuses human expertise with AI-powered automation throughout the entire enterprise content lifecycle, unlocking new levels of productivity for frontline employees, managers and the financial bottom line.

How can you multiply productivity with Smart Content?

Join us and 20+ expert speakers as we explore this new horizon.

Keep checking this space for updates!

Agenda sneak peek

10:00

Check-in & welcome

10:45

Opening keynote
Dr. John Bates, CEO, SER

Main Stage - Ballroom

11:30

What's next in the Doxisverse - Product Keynote
Douglas Cardoso, VP of Products, SER

Main Stage - Ballroom

12:00 - 13:10

Lunch & networking

13:15 - 13:45

From past to future eternities - Deutsche Bahn Content Management powered by Doxis

Christoph Schepers & Christian Simon, Deutsche Bahn / DB Systel

Main Stage - Ballroom

  • Listen to a testimony covering 2+ decades of using SER and Doxis.
  • Learn how DB Systel set up a team of 60 staff taking care of Doxis for all uf Deutsche Bahn.
  • Gain valuable strategy insights and an outlook on the next "eternity" DB plans with Doxis.

Transforming an Accountings Department into a Digital Service Provider

Lukas Schütt, KJSH

Tree Room

  • Learn how KJSH took advantage of the Doxis platform to transform an accountings department into an enabler for digital transformation throughout the organization.
  • Get detailed information on select use cases such as Facility Management, HR for 4.000 employees and Expense Receipts
  • Be amazed how Doxis allows KJSH to create labour contracts and personnel e-files for new employees in just 3 minutes

Unified, generic workspace for Smart eGovernment

Viktoria Heubes & Marcel Armonat, Stadt Dortmund

Green Room

  • Why the City of Dortmund designed a unified, organization-wide electronic record template for all users instead of creating and maintaining individual solutions for each department.
  • Benefits of a universal, generic approach for 6.000 employeesh.
  • Better services for citizens and enterprises in Dortmund - and sustainable municipal development.

13:50 - 14:20

Doxis Project: one unified application, one harmonized process

Anne Maitre & Emmanuelle Neumann, Alten

Main Stage - Ballroom

  • How Alten deployed Doxis to manage consultancy/services projects.
  • The benefits of centralized documentation and ease of digital document management.
  • Why including your customers matters! Transferring content and documents in a secure and auditable way.
  • Benefits of Alten's Doxis solution.

TBD

Tree Room

TBD

Rapid Employment Contracts: from Draft do Done!

Herbert Förschner

Green Room

Unified template management, layout design and document creation with Doxis and Invaris.
  • How adesso reduced the efforts for creating employment contracts by 80%.
  • See a live demo of Layout Factory to create unified, modular, adaptive templates, and using them in Doxis.
  • Benefits of incorporating digital signatures: processes on steroids.

14:30 - 15:00

Industry Networking & coffee break

Exchange ideas with colleagues from your industry who are facing the same challenges as you. Here you have the opportunity to make valuable contacts, learn from each other and share best practices.

Banking, Finance & Insurance Education & Government Manufacturing Transportation & Logistics Healthcare and more

15:05 - 15:35

TBD

Main Stage - Ballroom

TBD

Würth IT

Wolfgang Müller

Tree Room

TBD

Modern facility management for the most innovative waterway administration in the Danube region

Sabine Gansterer & Marketa Fleischacker, viadonau – Österreichische Wasserstraßengesellschaft mbH

Green Room

  • Learn about the use cases via donau plans and implements with Doxis.
  • What were the deciding factors in favor of SER and Doxis?
  • How does via donau benefit from the use of Doxis?

15:40 - 16:10

Doxis AI Exploration Package - a case study

Simon Schmitz, akf bank & Rainer Kappus, DMS Consulting

Main Stage - Ballroom

  • Why akf Leasing chose to test-drive Doxis AI with an AI Exploration Package.
  • Learn about the use cases evaluated, obstacles encountered and results achieved.
  • Listen to real-life experience of retrofitting existing scenarios in Doxis with AI to boost accuracy and dramatically reduce processing times.

Doxis meets MOXIS – Introduction of the eSignature using the example of Solidaris

Michael Maurer & Rafael Winkler
Joris Pelz & Cornelius Dunsche

Tree Room

  • Qualified E-signatures without signature card - is that possible? And feasible?
  • Advantages of a European solution compared to DocuSign and others.
  • A case study: optimization of processes with customer integration through signatures: creating audit reports for annual financial statements.

Output Management at an Exceptional Level

Dieter Schmidt & Markus Kruisz

Green Room

  • Add seamlessly integrated template management and output management to your Doxis platform.
  • Get a detailed overview of Invaris' solution, how it democratizes output management and provides unified, modular templates.
  • Digitize your document lifecycle end-to-end, from draft to signed contract, without paper.

16:10 - 16:35

Networking & Coffee Break

16:40 - 17:10

Infusing Doxis with Klippa's AI - an exciting journey to Intelligent Content Assistants ... and beyond.

Marc Kroll, SER & Yeelen Knegtering, Klippa

Main Stage - Ballroom

  • Get insights into SER's unified AI strategy harnessing existing and newly added technologies and solutions.
  • See DocHorizon and Doxis ICA combined and working together to deliver AI-powered value cases.
  • Learn from Yeelen and Marc, SER Group's AI Ambassador and Evangelist."

AFI Solutions & SER

Tree Room

TBD

17:15

External Keynote

Main Stage - Ballroom

17:50

Day 1 Wrap Up

18:00

Chill time & Happy hour

from 19:00

Evening event at the Oosten

08:00 - 8:45

Morning run

09:30

Welcome & Recap Day 1

09:45

A Doxis.Cloud for 1.3 Billion documents

Andreas Keil, Siemens

Main Stage - Ballroom

  • Why Siemens selected Doxis to build a large-scale cloud-based document archive.
  • Challenges of migrating dozens of on-prem legacy systems to the cloud.
  • Handling huge volumes (230 terabytes of data) and content (1.3 billion documents)
  • Learn from Siemens' experience: rules for successful cloud-projects.

10:20

Philip Morris International

Krzysztof Dobkowski

Main Stage - Ballroom

TBD

10:55 - 11:20

Networking & coffee break

11:25 - 11:55

Practical insights to Doxis as Super-Toolbox for Hannover Re

André Cartschau, Hannover Re

Main Stage - Ballroom

  • Learn, how Hannover Re configured Doxis to become an everyday Swiss Army Knife for their users.
  • Watch a live demo of cool and useful features.
  • Get insights in how Doxis became the base platform for content, integrating multiple other systems.

Performance, compliance, and cost reduction through Doxis

Nitin Chawla & Gogita Gogiberidze

Tree Room

  • Why Schneider Electric chose Doxis to massively reduce their SAP costs in the cloud.
  • How Doxis fits SE's overall architecture.
  • Project: how SER's customer service and support joined forces with SE's team to deliver the project.
  • Outook: future plans including, Doxis as DMS.

TBD

Green Room

TBD

12:00 - 12:30

Life in the Doxis Cloud

Gil Loureiro, Head of Cloud, SER

Main Stage - Ballroom

  • Transform your Doxis Platform to cloud-native.
  • Get insights on SER’s operational excellence in the cloud and the benefits for your enterprise: UX, data resilience, geo-coverage, etc.
  • Learn about validated blueprints to move on-prem Doxis to the Doxis.Cloud.

E-Invoicing 2025-2030: Ready for upcoming changes in Europe?

Aljoscha Kuhr & Christian Steinhauer

Tree Room

The latest e-invoicing mandates were just the beginning - are you ready for what's next? Discover how to stay ahead of international and EU regulations and how the Doxis platform gives you one powerful solution to solve multiple challenges.

TBD

Green Room

TBD

12:30 - 13:40

Lunch & networking

13:45 - 14:15

TBD

Main Stage - Ballroom

TBD

Add Doxis to your HR stack

Georges Kallas & Yucem Cagdar

Tree Room

TBD

Snap Consulting

Georg Eder

Green Room

TBD

14:20

External Keynote

Main Stage - Ballroom

15:00

Doxis, the platform

Dr Gregor Joeris, CTO, SER

Main Stage - Ballroom

15:45

Closing remarks & raffle

Tech Deep Dives

15 min content, 15 min discussion, 15 min break

Day 1 - May 20th

12:30

SuccessFactors integration with Doxis HR

13:15

Quickly connect Doxis with your CRM/ERP

14:00

AI Fast Starter for Insurance

14:45

AI Fast Starter for Supplier/PO context

15:30

Latest + greates from CX

16:15

AWS

Day 2 - May 21st

09:30

Klippa DocHorizon in action

10:15

Doxis Superhuman Search

11:00

AWS

11:45

AFI

12:30

Doxis AI retrospective

13:15

Cloud Q&A

Gil Loureiro, Head of Cloud, SER

This year's partners and sponsors

English or German? Not a problem!

We’re excited to welcome attendees from around the world to the 2025 Summit, while still celebrating our German roots.

This year, our live interpreters will again be on hand to bridge any language gaps. Keep an eye on this page for sessions with real-time translation, marked by both the German and English flags. We’ll keep updating as more sessions are added.

A look back at SER Summit 2024: